Returns & Refunds
If you're not happy with what you received, you can send it back within 15 days of delivery for a replacement or a refund.
What can be returned
- Items must be unused, unwashed and in their original packaging.
- Wrong, damaged or defective item? We arrange the pickup and cover the cost. Please email a photo to support@animemerch.in within 48 hours of delivery so we can sort it out quickly.
- Changed your mind or need a different size? Send it back by any courier or registered post and we'll exchange or refund it.
Cancellations
Because items are printed to order, you can cancel within 1 hour of placing the order. Email support@animemerch.in with your order number.
Refunds
Refunds go back to the original payment method within 10 working days of us receiving the item. Cash-on-delivery orders are refunded by UPI or bank transfer.